Who is this course for?

  • individuals

  • employees, staff, volunteers, members

  • management, executive leadership, board of directors, etc.

Course Description

A combination of video lessons, video animated scenarios, "Do the Work" assignments, and quizzes to help you 

  1. reduce the quantity and severity of your own DEI mess-ups
  2. apologize appropriately when you inevitably mess-up
  3. respond appropriately when others mess-up

You'll learn how to use the 4-step model to issue an effective apology that prioritizes impact over intent, to replace traditional "apologies"  that begin with "I didn't mean to" or "I didn't intend to." [4 Video Lesson; Course Duration ~ 2½ hours]

Learning Objectives

By the end of this course, you’ll have learned and practiced how to reduce making DEI mess-ups and how to respond when you and others inevitably mess-up.

  • be able to state 3 guiding principles for anti-racist speech, behaviors, and actions

  • be able to use the S.T.O.P. model to recognize and self-prevent committing microaggressions

  • be able to use the calling out and calling in methods to interrupt the inappropriate or offensive speech and behavior of others

  • be able to use the 4-step model to issue an apology that prioritizes impact over intent

Course Curriculum

    1. A Few Things to Know Before You Get Started

    2. A Welcome Message from Your Instructor and “Guide” (7:37)

    3. M1L0 Quick Takes Warm-Up (~1:30)

    4. M1L0 Do The Work (~3:00)

    5. Ready, Set, Get Ready… (~10:00)

    1. LESSON 1: Recognizing “It.” Preventing “It.” Interrupting “It.” (3:50)

    2. M5L1B Do The Work (~12:00)

    3. LESSON 2: Microaggressions and the S.T.O.P. Model (9:11)

    4. M5L2 Do The Work (~8:27)

    5. M5L2 Quick Takes (~2:00)

    6. LESSON 3: Calling Out and Calling In (9:00)

    7. M5L3 Do The Work (~10:33)

    8. LESSON 4: Intent Versus Impact (8:14)

    9. M5L4 Do The Work (~13:15)

    10. M5L4 Quick Takes (~2:00)

    1. Course Evaluation (~5:00)

    2. Other DEI Learning & Development Offerings

Individual, Group, and Enterprise Pricing

We specialize in individual and organizational transformation.

  • Individual (1-9)

    Everyone

  • Group (10-99)

    Board of Directors; Small Businesses; Committees; Employee Resource Groups; Teams; Clubs; Police Academies...

  • Enterprise (100+)

    Corporations; Non-Profits; Government; Schools; Universities; Courts; Associations; Police Departments...

Pricing

Request a quote for group and enterprise enrollment. And as always, inquire about professional development reimbursement from your employer.

Group and Enterprise Pricing (10+ people)

Per person enrollment fees drop significantly when you enroll your entire office, team, company, membership, or organization, etc.

Request A Quote

Your Instructor and "Guide"

“Your Journey. Your Pace.”

Well-Being and Inclusion Catalyst Theresa M. Robinson

Theresa M. Robinson is a well-being and inclusion strategist who helps individuals and organizations prioritize what matters most—people. As the creator of 50 Weeks of WarriHER Well-Being, Theresa has redefined how women reclaim their well-being, one battle plan at a time. Her work centers on helping women navigate burnout, rediscover purpose, and develop sustainable practices that promote holistic well-being—in life, in leadership, and at work.

A dynamic ATD-certified Master Trainer® and professional speaker, Theresa brings over 25 years of experience designing and delivering transformational learning across six continents. Her signature style blends soul and strategy, truth-telling and humor, the practical and profound—all while making space for meaningful growth. Theresa’s approach to well-being is deeply informed by her expertise in equity, anti-racism, and belonging. Named by Forbes as one of seven anti-racism educators “your company needs now,” she brings a trauma-informed, justice-rooted lens to well-being—because true well-being can’t thrive in systems built on exclusion. Her facilitation challenges both hearts and minds, making the vital connection between inner healing and systemic change.

Theresa is married with two adult children and one grand-furbaby. When she’s not leading transformation, she’s reading and journaling before sunrise, chasing breathtaking views of oceans and mountains around the world, and savoring life.


Master Trainer TMR & Associates delivers engaging, interactive, and transformational learning and development experiences to equip organizations with the awareness, competency, tools, confidence, and desire to sustainably model everyday habits of Anti-Racism, Diversity, Equity, Inclusion, and Well-Being, and the foundation to effectively assess current systems and initiatives, and to implement more inclusive and equitable ones. We call this doing the HEART Work.


FAQ

  • What's the process to enroll my group or organization?

    If you don't have any special requests then just contact us via email and let us know how many employees you would like to enroll and we'll send you an invoice. If you have special requests, then please click the "Request A Quote" link and complete and submit the form and we'll send you a proposal/invoice. Once paid, we'll either provide you with coupon codes for each employee to self-enroll or we'll group enroll them once provided with an enrollee list (first name, last name, email address).

  • Can the course be customized for my company, division, group or team?

    Yes. Customization options include: 1) opening and closing video message from your organization, department, group or team leadership; 2)course naming and branding; 3)course content additions and deletions (modules, lessons, worksheets, quizzes, surveys, etc.); 4) course licensing for staff meeting, group gatherings, and events; 5) private course platform for the entire organization, each department, team, or cohort; 6) instructor led support and accountability (online discussion group or live Zoom sessions); 7) instructor led live Zoom keynotes, webinars, workshops, and lessons; 8) other requests welcome.

  • How long do I have access to the course?

    Once enrolled you have 1 year of access to the course, unless your organization has alternate terms. All pdf course documents can be downloaded or printed for lifetime use.

  • Is this course accessible for hearing impaired individuals?

    Yes. Closed captioning is available for all videos.

  • Am I allowed to share video lessons with colleagues or in a group setting?

    No. Each enrollment is for an individual license to be viewed by enrollee only. For group viewing, a one-time group showing license may be purchased separately. Contact us for pricing.

  • Does this course come with a certificate of completion?

    Yes. Each enrollee is awarded with a certificate upon course completion.